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Support
Get help with your subscription, invoices, payment method, or the custom boat company site we launch after you subscribe.
Typical response: within one business day. Urgent production-impacting issues are triaged faster.
The fastest way to reach us is by email: team@waivertrail.com.
Same-day response on business days for support and sales inquiries routed through this contact channel. Production-impacting issues are triaged by severity.
Current uptime and incident history: status page.
Browse guides and FAQs in our help center. Signed-in operators also have in-app documentation from the dashboard.
Migration
We provide a pilot-to-cutover migration path covering template transfer, export/import expectations, parallel-run validation, and launch-day support ownership.
Start with the Smartwaiver migration guide, then contact support to schedule a rollout review.
Enterprise
For volume pricing, SSO, custom rollouts, or migration support, email us at the address above or review enterprise options on pricing.